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UJANA — Shipping Policy Page (Redesigned)
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Shipping Information
Shipping Policy
Fast, reliable delivery across India — straight from Delhi to your doorstep.
Under ₹2,000
₹99
Shipping fee
Standard delivery
₹2,000 – ₹2,999
₹60
Shipping fee
Reduced rate
Over ₹2,999
FREE
Shipping
No minimum items
Delivery Timeline
Metro cities: 1–3 days
Pan-India: 1–7 days
- We ship from Delhi. Delivery times vary based on destination.
- Orders placed on Sundays or holidays are dispatched on the next working day.
- During festivals or high-traffic periods, shipping may experience minor delays due to increased order volume.
- During promotional offers, Ujana may offer free shipping regardless of order value.
- We do not ship to PO boxes or military addresses. Rural areas may take longer for delivery.
For returns and exchanges, the customer is responsible for paying the return shipping costs.
Cancellation Policy
- If an order has already been processed, it cannot be cancelled.
- Ujana reserves the right to approve or reject cancellation requests at its sole discretion.
- By placing an order, you agree to Ujana's decision regarding cancellations.
Have questions about shipping or need help with your order?
care@ujana.in